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Thread: Chris, explain this.

  1. #1
    Hybrid booster
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    Chris, explain this.

    You give me a tracking # which has no meaning.
    Every time I want to see the progress of my "shipment" this is what I get:

    "UPS has received shipper's billing information electronically. Billing information received does not indicate pick up or drop-off. Please contact the shippers for more details."

    English is my second language, but common sense tells me that it means my order hasn't been shipped, right?

    If I'm wrong, you better give me a GOOD explanation. I'll be more content if you tell me that I'll get my stuff in a month.

  2. #2
    Heroes never die, they just reload! Turbo Mopar Staff Frank's Avatar
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    Re: Chris, explain this.

    Easy there killer. There is always a good reason. It might be UPS's fault also. I would call him.

    For example... when we bought our decals, there were two shipments. We recieved one. The other one said something similar and when you call up UPS it said it had been deleivered AND it said there was no information. There was no package either as we recieved the one and the other was not. UPS screwed up. This happened to Ken as we shipped the items to him.

    I would call him and I would call UPS... if he gave you a tracking number, then it is a very good possibility it is UPS's fault right now.


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  3. #3
    Admin- "Alexandria" Ken... Comes W/4 Car Garage Turbo Mopar Staff GLHSKEN's Avatar
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    Re: Chris, explain this.

    they lost 2 shipments of decals to us. Thankfully they were insured...

    Quote Originally Posted by Frank
    Easy there killer. There is always a good reason. It might be UPS's fault also. I would call him.

    For example... when we bought our decals, there were two shipments. We recieved one. The other one said something similar and when you call up UPS it said it had been deleivered AND it said there was no information. There was no package either as we recieved the one and the other was not. UPS screwed up. This happened to Ken as we shipped the items to him.

    I would call him and I would call UPS... if he gave you a tracking number, then it is a very good possibility it is UPS's fault right now.


    Frank
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  4. #4
    turbo addict
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    Re: Chris, explain this.

    UPS lost two of my 3 feet 3 inch pipes from summit racing.

  5. #5
    Hoosier Daddy?? Turbo Mopar Staff Clay's Avatar
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    Re: Chris, explain this.

    the other end of it is you can create a shipment online, and you are assigned a tracking number. That shipment may not actually be shipped until UPS picks up the package. Same goes for USPS as well, then typically it takes a day for the info to update in the system.

    take a deep breath....... evrytin is gonna be ight.
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  6. #6
    Hybrid booster
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    Re: Chris, explain this.

    OK

  7. #7
    Hybrid booster
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    Re: Chris, explain this.

    Yeah sometimes ive shipped stuff to people, and it still shows that the USPS is awaiting for the package to be picked up, when its already been picked up, delivered and the person let me know they received it.

    It just means that shipping was paid for for the item and it needs to be dropped off/picked up by the carrier.

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