I feel your pain. I've been chasing the same gremlin in my Charger for months, and it seems to have been the HEP. Scary thing is, the car left me stranded with no other choice but to try it again, and the HEP that worked is the one that was swapped out when the problem started. My stash is depleted, parts stores want $80 for a new one, dealer wants $120 (but said he might be able to get me a 10% off deal if I buy one for each car
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I took one apart tonight, and there's really nothing to them. Audio, are you saying that the failure is in the connectors themselves?