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Thread: +infinity for TU's customer service!!!

  1. #1
    turbo addict
    Join Date
    Jan 2006
    Location
    Hazelwood, MO
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    6,566

    +infinity for TU's customer service!!!

    For those with ANY doubt about TU's customer service and them helping customers...you need not worry! PERIOD!

    I bought and installed a TU 6-puck/purple plate clutch incorrectly(didn't put loctite on the pressure plate bolts, unknowingly until a problem with it not releasing arose) and even after having it in the car for 8 months Chris is more than willing to help me out. He answered the phone when most companies would be not even thinking about customers and came up with a solution in very short order.

    So, even though this is a performance/race part and I messed up installing it, TU is willing to help me resolve the issue even after a fairly long time. This is basically unheard of in the performance car industry.

    Chris, you know I've supported you, your company, and your products since day#1, this just confirms what I've thought all along, and backs up my never ending support for you, your compant, and products.

    Thank you so much!!

  2. #2
    Supporting Member Turbo Mopar Contributor
    Join Date
    Feb 2007
    Location
    Camilla Ga
    Posts
    720

    Re: +infinity for TU's customer service!!!

    Quote Originally Posted by Reaper1 View Post
    He answered the phone when most companies would be not even thinking about...... :
    He does answer the phone at odd hours.

  3. #3

    Re: +infinity for TU's customer service!!!

    Chris has always treated me with great respect even when I was on the enemy side of things business wise in our community.

  4. #4
    Garrett booster Turbo Mopar Contributor
    Join Date
    Sep 2006
    Location
    Menominee,MI
    Posts
    166

    Re: +infinity for TU's customer service!!!

    Chris has always helped and answered my questions(even dumb questions!) without a hitch! Big support to Turbo Unleashed Products!!!

  5. #5
    Super Moderator Turbo Mopar Staff 135sohc's Avatar
    Join Date
    Aug 2008
    Location
    SoMd
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    6,179

    Re: +infinity for TU's customer service!!!

    Yeah TU is good. However this latest order is starting to drag out and nothing has shown up yet... Not sure whats going on..

  6. #6
    boostaholic
    Join Date
    Dec 2007
    Location
    sucktown, pa
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    1,295

    Re: +infinity for TU's customer service!!!

    Quote Originally Posted by moparfwdsleeper View Post
    Chris has always treated me with great respect even when I was on the enemy side of things business wise in our community.
    +1 hes nice even when im expecting him to say something like "dumbass" lol

  7. #7
    boostaholic
    Join Date
    Oct 2006
    Location
    NEPA
    Posts
    1,265

    Re: +infinity for TU's customer service!!!

    TU FTW!

  8. #8
    Garrett booster
    Join Date
    Jun 2006
    Location
    windsor ont
    Posts
    81

    Re: +infinity for TU's customer service!!!

    chris has alway been good to me, i have a lot of his parts on my car. shipping is always fast and i live in canada.

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