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View Full Version : where are my parts?



WOP'R
10-11-2007, 01:26 AM
I placed and paid for order #8907 on Sept 14th. Before I ordered this large amount of parts ($1,873.20 USD) I called in and talked to Cindy to make sure that everything was in stock, she assured me everything was, but the TIII cal may need my core because she might be out of stock on cores but she assured me it would only take a few days once my core came in.

Sept 14th: get an email from fwd confirming payment as followed:

Thanks,
I'll get working on it asap, and shipped out in the next few days.
Thanks,
Cindy

Sept 17th: sent another email asking if it has been shipped out yet and if I could have the tracking info

Sept 25th: Cindy replied with the following message:
Yes, I'll dig up the number and email you tomorrow!

**So here she is saying that it was shipped out**


Sept 28th: sent another email asking whatís going on because never got the tracking number

Oct 1st: sent another email, and now my machinist are getting annoyed
Called my mailbox and they told me nothing has arrived from fwdís address (remember I was told it was shipped)

Itís now Oct 10th! Almost a month has gone by and I still donít have my parts that were in stock!!!
Iíve been calling everyday now since Oct 5th and no one is answering.

Can some one please tell me whatís going on!? I need these parts here NOW

glhs727
10-11-2007, 08:46 AM
I'll call you this morning with an update and tracking numbers.
later,
Cindy

WOP'R
10-11-2007, 03:41 PM
...never did get that call in the morning Cindy
604-351-8380 in case it was lost

glhs727
10-11-2007, 05:45 PM
ok! calling now

overlordsshadow
10-11-2007, 05:55 PM
Is it just us Canadians who have trouble with orders? They do take a long time sometimes (TU included) but always good products:)

WOP'R
10-13-2007, 04:07 PM
Cindy
Not able to call you at the moment but i wanted to let you know the tracking # 506445760049432 isnt working?!

Ill try and call you guys later on in the day

turbovanman≤
10-13-2007, 04:10 PM
Is it just us Canadians who have trouble with orders? They do take a long time sometimes (TU included) but always good products:)

Not me, ;)

butchsuppe
10-13-2007, 09:40 PM
Not me, ;)
You must be the lucky one.:D

turbovanman≤
10-13-2007, 09:42 PM
You must be the lucky one.:D

Well, I am the chosen one, :evil:

FWD has been really good to me, with Chris and his wife issues, had a few problems but generally, its been good from the 2 locals. FM, Turbonetics and Wiseco suck the big hairy one, :eyebrows:

minigts
10-13-2007, 09:46 PM
I've not had problems with FWD. I place orders online and get my stuff. Go figure...

glhs727
10-16-2007, 04:33 PM
The tracking number was
506445760048432 and is scheduled for deleivery in WA on the 18th.

overlordsshadow
10-16-2007, 04:40 PM
My parts are here! Took the standard month but thats why I ordered 6 months early:) Damned po po's at the border riffling though my ----.

WOP'R
10-24-2007, 02:36 AM
got all my parts except the SBEC in which Cindy and i have already talked about.

One step closer to being finished:)

WOP'R
12-10-2007, 03:58 AM
Sorry i cant call you regarding this Cindy as ill be at work and away from my phone for the rest of the week but....
Any update on my SBEC cal? My engine is ready and ill need the cal asap!

glhs727
12-10-2007, 05:47 PM
PM me your phone number and I'll call with a tracking number this week.
Thanks!

WOP'R
01-13-2008, 03:23 PM
sent you an email now

glhs727
01-15-2008, 11:58 AM
got your email, and I'll be calling you!